Refund Policy

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Our policy lasts 15 days. If more than 15 days have passed since your purchase, we unfortunately cannot offer a refund or
exchange

Return shipping fees and conditions

In accordance with the regulations in force, the costs of returning the products are fully borne by the customer. The seller does not cover any return costs related to the exercise of your right of withdrawal or a request for an exchange.

To be eligible for a refund, the glasses must be returned in their original condition and complete (frame, lenses, case, microfiber cloth and any accessories), suitable for new marketing.

Refund process:

Prior verification: No refund will be made until the glasses have been received by our services and their perfect condition has been checked.

Deadline: Once the quality control has been validated, the refund will be processed via the payment method initially used during the order, as soon as possible.

Tip for our customers: To avoid any inconvenience, we recommend that you choose a transport mode with tracking or insurance for the shipment of your return package.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to let you know that we have received the returned item. We will also let you know if your refund is approved or rejected.
If approved, your refund is then processed and your original credit card or payment method is credited automatically to a
delay of a few days.
Delayed or missing refunds (if applicable)
If you haven’t received a refund yet, double-check your bank account first.

Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. A refund often appears before it has a processing time.
If you have completed all these steps and still have not received your refund, please contact us at the following address:
barbuscorp@proton.me.

Only regular-price items are refundable. Unfortunately, sale or promotional items are not.

We only replace items that were originally defective or damaged.
If you need to replace yours with the same item, please send an email to "barbuscorp@proton.me" and we will guide you through the process.